Entries tagged with “research”
Day 4: SME research
Today I spent some time working with Matt our CPO, hearing his story of going through a merger at a previous company. This is the second time this week that I’ve been in a session like this. It’s so useful...
October 08, 2018
Day 2: Customer journey mapping
Last week Andrea and I met a new customer for coffee. The aim of the meeting was to learn about her work and processes...
October 05, 2018